Terms & Conditions

Introduction

Welcome to Skynet Logiciel Ltd. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

Products & Services

Skynet Logiciel Ltd offers electronic products, accessories, and repair services. All products are subject to availability. We reserve the right to modify or discontinue any product or service without prior notice.

Pricing & Payments

  • All prices are listed in Mauritian Rupees (MUR) unless otherwise stated.
  • Prices may change without prior notice.
  • Full payment must be made at the time of purchase unless otherwise agreed.
  • We reserve the right to refuse or cancel any order in case of pricing errors.

Warranty Policy

  • Warranty coverage depends on the product and manufacturer terms.
  • Physical damage, water damage, misuse, or unauthorized repairs will void the warranty.
  • Customers must provide proof of purchase for any warranty claims.

Repair Services

  • A diagnostic assessment may be conducted before repair.
  • Repair quotations will be provided before proceeding.
  • Skynet Logiciel Ltd is not responsible for data loss during repairs. Customers are advised to back up their data before submitting devices.
  • Uncollected repaired devices after a specified period may incur storage charges.

Returns & Exchanges

  • Returns or exchanges are subject to store policy and product condition.
  • Products must be returned in original condition with packaging and proof of purchase.
  • Certain items (e.g., opened accessories or special-order products) may not be eligible for return.

Limitation of Liability

Skynet Logiciel Ltd shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

Intellectual Property

All content on this website, including logos, text, images, and branding, is the property of Skynet Logiciel Ltd and may not be used without prior written permission.

Privacy

Customer information collected will be handled responsibly and will not be shared with third parties without consent, except as required by law.

Governing Law

These Terms & Conditions are governed by the laws of the Republic of Mauritius.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of our services constitutes acceptance of the updated terms.